Elk Black and Copper Glittra Knit Maxi Skirt - Size XL/XXL

As we sell items on consignment, we don't accept returns unless the item is faulty or not as described. If you receive a faulty item, please let us know within 24hr of receiving.

Under Australian Consumer Law customers have the right to ask for a replacement or refund if the product fails to meet the consumer guarantee.

Consumer guarantees do not apply if you:

• got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it
• misused a product in any way that caused the problem
• knew of or were made aware of the faults before you bought the product
• asked for a service to be done in a certain way against the advice of the business or were unclear about what you wanted

Returning Faulty items 

When returning a faulty or incorrectly described item, Pre-Loved Geelong will arrange return postage on your behalf or refund postage costs. This is subject to inspection by The Pre-loved Geelong team prior to giving the goods back to us. 

Should you need further assistance regarding this process, please contact us via email hello@prelovedgeelong.com.au

Email our customer service team hello@prelovedgeelong.com.au within 24hr of receiving goods and we will provide you with a return postage label. Once the item is received back in our store it will be assessed and refund processed within 24 hours. Please note that payment is refunded the same way as item was paid for. Generally refunds are processed within 24 hours after being received.

Yes! Our store is located at 156 High Street, Belmont, Geelong and we’d love to see you! We are open Monday - Saturday from 10am - 4pm. Select Local Pick Up at the checkout.

Shipping is charged as a flat $12 fee for standard post and $16 for express.

We offer free Australia wide shipping for orders $150+/

All orders are shipped using Australia Post standard service within 24 hours of sale. Once it has left our store, your order is in the hands of Aus Post.

We can definitely ship internationally, please email us to obtain a shipping quote. 

Selling your items with us is an easy and streamlined process. We do have some guidelines and an application process. Please refer to our'Consign with us'page for all the information

An Easier Way to Sell

Our customers return to Pre Loved Geelong again and again because they trust our curation — only the best on-trend, high-quality preloved pieces from sought-after Australian and international designer labels.

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New Consignors — Please Read First

Due to overwhelming demand, we are currently only accepting new consignors by invitation. If you'd like to join our consignment books, please email us first to express your interest. We are only taking new consignors that have high-end luxury and designer styles at this time.

📧 hello@prelovedgeelong.com.au 

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Before You Apply — What We Don't Accept

To maintain our standard, we do not consign the following:

• Sizes 4–6 (women's wear)
• Styles less than 3-5 years old 
• Out-of-season styles — we consign Spring/Summer from August–December, and Autumn/Winter from January–June
• Non-designer or mid-market brands — please check our Brand Guide before bringing items in

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How Are My Items Priced?

We price every piece carefully, taking into account:

• What customers in the resale market will realistically pay
• The original retail price
• The age and condition of the item
• Whether it's a highly coveted or in-demand brand

Initial listing prices are set by us at our sole discretion — we know our market and our customers well.

Price reductions: If an item hasn't sold within 4 weeks of listing, we may reduce the price intermittently. After 8 weeks unsold, we'll contact you to arrange a return or donation to charity — your choice.

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What Are the Fees?

• You receive 45% of the final sale price (ex GST)
• Payment is made via direct bank transfer or store credit — no cash payments
• Payments are processed on the 1st of each month (or next business day) for the prior month's sales

We handle everything — photography, listing online, sales, and any after-sale issues. You get a guaranteed payout with none of the hassle.

Please note: We ask consignors to give us sole authority to sell for a period of 8 weeks. If you withdraw items before this term concludes, an administration fee of $50 may apply.

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What Happens If My Items Don't Sell?

You'll be notified once your 8-week consignment period (or season) concludes — whichever comes first.

• Unsold items must be collected within 7 days of notification
• Failure to collect may result in donation to our charity partner without further notice

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Ready to Consign? Here's How It Works

Step 1 — Check the Brand Guide Confirm your items meet our criteria. View the Brand Guide →

Step 2 — Select Your Items Gather up to 10 pieces that meet our brand and eligibility criteria (no size 4–6 women's styles).

Step 3 — Prepare Your Items All items must be freshly laundered, with no stains, odours, damage, or signs of alteration.

Step 4 — Existing Consignors Only. Book Your Appointment
We work by appointment only. Bookings open up to 5 weeks in advance — if no times are visible, that means we're fully booked so check again tomorrow. Book a Drop-Off Appointment →

Step 5 — Drop In Bring your items to our Pakington Street store at your allocated appointment time.